Twilio SMS Integration: Crisis Support & Partner Alerts

Sometimes push notifications aren't enough. Whistl integrates with Twilio for SMS partner alerts during critical moments—ensuring support arrives when it matters most.

SMS Alert Triggers

Partners receive SMS alerts for:

  • RED SpendingShield: "Alex's risk is critical. Consider checking in."
  • Crisis keywords: "Alex mentioned crisis resources. They could use support."
  • Multiple bypasses: "Alex has had 5 bypass attempts today."
  • Milestone achievements: "Alex hit 30 days! Send congratulations!"

Supportive Message Framing

All SMS alerts use supportive framing:

Instead OfWhistl Sends
"Alex tried to gamble""Alex could use a check-in today"
"Alex failed""Alex is struggling. Send support."
"Alex relapsed""Alex had a tough day. Be there."

Conclusion

Twilio integration ensures critical alerts reach partners—even when app notifications are missed. SMS delivery means support is always available, always informed, always supportive.

Enable SMS Alerts

Whistl sends supportive SMS alerts to your accountability partner. Download and configure your partner settings.

Download Whistl Free

Related: Partner Accountability | Crisis Support