Support Center
Have a question? We're here to help. Find answers to common questions or get in touch with our team.
Frequently Asked Questions
How implements Whistl blocking work?
Whistl provides gambling help through multiple layers: DNS filtering blocks gambling sites
at the network level, device-level protection prevents access to apps, and venue detection
alerts you when you are near gambling locations.
Is Whistl free to use?
Yes, Whistl offers free gambling help tools including self-exclusion features, blocking
technology, and our core accountability features. We believe everyone deserves access to
support.
How does the "Mate" system work?
You pair with a trusted friend or family member who becomes your "Mate". They receive alerts
if you attempt to bypass blocks or access gambling sites, allowing them to provide timely
support. It's digital accountability with a human connection.
Where can I get professional help?
If you are in immediate crisis or need professional counseling, please visit our Treatment Options page for valid
resources, or contact your local gambling helpline.
Is my data private?
Absolutely. Whistl is built as a privacy-first tool. We do not sell your data. Your browsing
history remains private, and only specific gambling-related alerts are shared with your
Mate.
Still have questions?
Can't find what you're looking for? Our team is ready to help you directly.